Abstract
There is a low probability known issue that can cause a loss of access to data if a drive upgrade procedure fails.
Customers are strongly recommended not to perform any drive upgrades if they are running V6.1.0.x, V6.2.0.x or V6.3.0.x levels.
Content
If a drive upgrade fails to complete for some reason, there is a small chance that a SVC or Storwize V7000 system running V6.1.0.x, V6.2.0.x or V6.3.0.x may experience a temporary loss of access to all volumes. This issue only affects upgrading drives within the Storwize V7000 Enclosures or Solid State Drives inside 2145-CF8 or 2145-CG8 SVC nodes. It does not affect upgrading drives in external storage systems.
Customers are therefore strongly recommended not to perform any drive upgrades on the above levels.
There are currently no known drive issues which require customers to upgrade drives.
This issue has been addressed in the V6.4.0.0 release.
Jim
/ August 8, 2012The Flash that I received from IBM says that it only affects v6.1.0.x and v6.2.0.x and the issue is fixed in release 6.3.0.0.
rogerluethy
/ August 8, 2012Jim
all i know in the moment is that it should be fixed in V6.4.0. I received the Alert this morning.
-Roger
Alex
/ March 11, 2013Roger, can you please provide an Alert or Flash number reflecting the issues exists in v6.3.0? Alert S1003961 dated 8/8/12 indicates the issue is addressed in v6.3.0 firmware. Thanks, Alex
rogerluethy
/ March 12, 2013Hi Alex
I need to check with the Development since there are no informations in the Release Notes.
Thank you
-Roger
rogerluethy
/ March 12, 2013Ok here we go. The fix for this issue is in since v6.3.x.x . Unfortunate this is not reflected in the Release Notes.
-Roger
karlochacon
/ April 16, 2013Right now I have V7000 6.3.0.0 and I need to upgrade to 6.4.1.4. knowing that 6.3.0.0 is safe I will be upgrading disks before firmware
rogerluethy
/ April 16, 2013That’s a good idea
- Roger
karlochacon
/ April 17, 2013I forgot both process are completely online right? I mean can be done online while low IO
rogerluethy
/ April 17, 2013Should do yes.