Post by Harsha Hosur (thank you)
I recently read a blog by Josh Odgers about the the requirement for hardware support specifically availability of the storage controllers or lack thereof (link:http://www.joshodgers.com/2014/10/31/hardware-support-contracts-why-24×7-4-hour-onsite-should-no-longer-be-required/). So I wanted to share my experience with storage controller availability and how modern storage systems provide availability as well as performance. I have used examples of system I have worked on extensively (XtremIO) and also other vendor technology that I read up on (EMC VMAX and Solidfire).
Read on here