IBM DS3500/DCS3700/DCS3860 Controller firmware version 7.86.39.00 code package

ibm-maintenance

With controller firmware 7.86.32.00 and later, the DSM is supported on Windows 64bit ONLY. Please do not upgrade any storage subsystem to controller firmware to 7.86.32.00 or later if that storage subsystem has 32bit Windows hosts attached. The 7.8x.xx.xx release contains significant new function in addition to firmware fixes. It will also change the look and feel of the Storage Manager GUI being used to manage the subsystems running 7.8x.xx.xx controller firmware. Please review the Readme and product documentation before installing this firmware since once it is installed it will not be possible to return to a prior firmware level (7.7x or earlier).

See the Readme here and get the Package here

IBM DS5000 Controller firmware version 7.84.53.00 code package

ibm-maintenance

The 7.8x.xx.xx release contains significant new function in addition to firmware fixes. It will also change the look and feel of the Storage Manager GUI being used to manage the subsystems running 7.8x.xx.xx controller firmware. Please review the Readme and product documentation before installing this firmware since once it is installed it will not be possible to return to a prior firmware level (7.7x or earlier).

See the Readme here and get the Package here

H207287: Alerts for non-critical events are not being sent – IBM System Storage (DS3000,DS4000,DS5000)

220px-High_voltage_warning.svg

Source

RETAIN tip: H207287

Symptom

When the IBM System Storage DS Storage Manager 10.8x is configured to send alerts for Informational, Warning, or Debug events, no messages are received.

This function appears to work only for Critical events, even though the Storage Manager allows for the selection of non-critical messages to be alerted.

The noted function is configured by going to the Enterprise Management Window and selecting:

Edit -> Configure Alerts -> Filtering.

In the next window, there are radio buttons for the four different types of events.

Regardless of whether the user selects the buttons for Informational, Warning, or Debug, the selection is ignored and the messages for those events are not sent.

Affected Configurations

The system can be any of the following IBM servers:

  • DS4100 (FAStT100) Dual-Controller Storage Server, type 1724, any model
  • DS4100 (FAStT100) Single-Controller Storage Server, type 1724, any model
  • DS4200 Storage Server, type 1814, any model
  • DS4300 (FAStT600) Dual Controller and Turbo Storage Server, type 1722, any model
  • DS4300 (FAStT600) Single Controller Storage Server, type 1722, any model
  • DS4400 (FAStT700) Storage Server, type 1742, any model
  • DS4500 (FAStT900) Storage Server, type 1742, any model
  • DS4700 Storage Server, type 1814, any model
  • DS4800 Storage Server, type 1815, any model
  • IBM System Storage DCS3700 Storage Subsystem, type 1818, any model
  • IBM System Storage DS3200, type 1726, any model
  • IBM System Storage DS3300, type 1726, any model
  • IBM System Storage DS3400, type 1726, any model
  • IBM System Storage DS3512, type 1746, any model
  • IBM System Storage DS3524, type 1746, any model
  • IBM System Storage DS3950 Express, type 1814, any model
  • IBM System Storage DS5020 Disk Controller (1814-20A), any model
  • IBM System Storage DS5100 Storage Controller, type 1818, any model
  • IBM System Storage DS5300 Storage Controller, type 1818, any model

This tip is not software specific.

This tip is not option specific.

The system has the symptom described above.

Additional Information

There is no planned fix for this issue. The ability to alert for non-critical events does not exist.

The option to select these non-critical events to be alerted has been removed from the DS Storage Manager client starting with the 10.86.xx05.0035 release.

See more details here

IBM DS Storage Manager version 10.86.x5.35

ibm-maintenance

IBM DS Linux on Power Storage Manager version 10.86.x5.35

This refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35 for Linux (Linux on POWER version) OS environments. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

IBM DS HPUX PA RISC Storage Manager version 10.86.x5.35

This refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35 for HPUX PARISC version OS environment. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

IBM DS Linux (x86_64 only) Storage Manager version 10.86.x5.35

This refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35 for Linux (x86_64 version ONLY) OS environments. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

IBM DS Linux (x86 only) Storage Manager version 10.86.x5.35

This refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35 for Linux (x86 version ONLY) OS environments. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

IBM DS HPUX IA64 Storage Manager version 10.86.x5.35

This refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35 for HPUX IA64 version OS environment. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

IBM DS Solaris x86 Storage Manager version 10.86.x5.35

This refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35 for SUN Solaris X86 OS environments. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

IBM DS Solaris SPARC Storage Manager version 10.86.x5.35

This refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35 for SUN Solaris Sparc OS environments. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

IBM DS VMware Storage Manager version 10.86.x5.35

This refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35 for VMware OS environment. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

IBM DS AIX Storage Manager version 10.86.x5.35

This refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

IBM DS IBMi Storage Manager version 10.86.x5.35

This refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

IBM DS MacOS Storage Manager version 10.86.x5.35

This refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35 for Mac OS environment. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

IBM DS Windows (x86) Storage Manager version 10.86.x5.35

This refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35 for Microsoft Windows (x86/32-bit version) OS environments. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

IBM DS Windows (x64) Storage Manager version 10.86.x5.35

his refresh pack will update the IBM DS Storage Manager software to version 10.86.x5.35 for Microsoft Windows (x64 version) OS environments. This version is required for controller FW 7.8x. Get the Package here and see the Release Notes here

Unreadable sectors, VDD repairs complete data unrecoverable – IBM Servers

220px-High_voltage_warning.svg

RETAIN tip: H21440

Symptom

Synthetic Predictive Failure Analysis (PFA) counters do not increment when a Sense Key (SK): medium type error is encountered.

This issue may cause one (1) or more drives in an array to exceed the PFA threshold without being failed by the storage subsystem.

The issue can be identified in the Major Event Log (MEL) through Storage Manager (SM) as in the following example:

1/12/13 7:42:30 PM5527025 201F Info 0/0/0 Enclosure 85, Slot 1VDD repair completed

1/12/13 7:42:29 PM5527024 1012 Info 3000203/11/ Enclosure 75, Slot 1 DDE Chan. 03, Detected by Target, SK: Medium Error, ASC/ASCQ: 11/00 Unrecovered Read Error DevNum: 13010000

1/12/13 7:42:28 PM5527023 1016 Info 3/11/ Enclosure 75, Slot 1 Unrecovered read error

1/12/13 7:42:26 PM 5527022 1012 Info 3000203/11/0 Enclosure 75, Slot 1 DDE Chan. 03, Detected by Target, SK: Medium Error, ASC/ASCQ: 11/00 Unrecovered Read Error DevNum: 13010000

1/12/13 7:42:25 PM 5527021 1016 Info 3/11/0 Enclosure 75, Slot 1 Unrecovered read error

1/12/13 7:41:43 PM 5527010 1016 Info 3/11/0 Enclosure 75, Slot 1 Unrecovered read error

The issue can be identified in the unreadable Sectors log through SM, as in the following example:

Logical Drive LUN Accessible By Date/Time USERDATA_LUN_05 9 Host SVC-CLUSTER 1/11/13 5:12:27 PM

Logical Drive LBA Drive Location Drive LBA Failure 0xbbf8ae0 Enclosure 75, Slot 1 0x2efe2e0

Type Physical

Logical Drive LUN Accessible By Date/Time USERDATA_LUN_05 9 Host SVC-CLUSTER 1/11/13 5:13:13 PM

Logical Drive LBA Drive Location Drive LBA Failure 0xbbffaeb Enclosure 75, Slot 1 0x2effeeb

Type Physical

Logical Drive LUN Accessible By Date/Time USERDATA_LUN_05 9 Host SVC-CLUSTER 1/11/13 5:13:25 PM

Logical Drive LBA Drive Location Drive LBA Failure 0xbbffaf2 Enclosure 75, Slot 1 0x2effef2

Type Physical

Logical Drive LUN Accessible By Date/Time USERDATA_LUN_05 9 Host SVC-CLUSTER 1/11/13 5:14:05 PM

Logical Drive LBA Drive Location Drive LBA Failure 0xbc3039a Enclosure 75, Slot 1 0x2f0c19a

Type Physical

Logical Drive LUN Accessible By Date/Time USERDATA_LUN_05 9 Host SVC-CLUSTER 1/11/13 5:14:49 PM

Logical Drive LBA Drive Location Drive LBA Failure 0xbe1387c Enclosure 75, Slot 1 0x2f84e7c

Type Physical

The issue also can be identified in the Recovery Guru through SM as in the following example:

Failure Entry 1: USM_UNREADABLE_SECTORS_EXIST-Recovery Failure Type Code: 75 Storage Subsystem: DS5300 Unreadable sectors detected: 208 Unreadable Sectors Detected What Caused the Problem?

Unreadable sectors have been detected on one (1) or more logical drives. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Important Notes:

Data has been lost. Clearing the unreadable sectors log does not correct the source of the issue or recover lost data. An ‘Unreadable sectors’ error indicates a serious issue.

Caution: Recovery from Unreadable Sectors is a complicated procedure that can involve several different methods, therefore, do not perform any recovery steps without the help of your technical support representative.

Affected configurations

The system may be any of the following IBM servers:

  • DS4200 Storage Server, type 1814, any model
  • DS4700 Storage Server, type 1814, any model
  • DS4800 Storage Server, type 1815, any model
  • IBM System Storage DS3950 Express, type 1814, any model
  • IBM System Storage DS5020 Disk Controller (1814-20A), any model
  • IBM System Storage DS5100 Storage Controller, type 1818, any model
  • IBM System Storage DS5300 Storage Controller, type 1818, any model

This tip is not software specific.

This tip is not option specific.

The controller firmware for the IBM DS4000/DS5000 is affected.

The following system firmware level(s) are affected: Any DS4K/DS5K controller firmware prior to 07.60.47.00 and 07.70.16.01.

The system has the symptom described above.

Solution

The fix to this issue is addressed in controller firmware 07.60.47.00, 07.70.16.01, or later.

The file is available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and operating system on IBM Support’s Fix Central web page, at the following URL:

http://www.ibm.com/support/fixcentral/

Additional information

The synthetic PFA counters do not increment when a (SK): medium type error is encountered. Since the counters do not increment, the drive is not failed properly by the system.

A Fix is implemented in controller firmware 07.60.47.00, 07.70.16.01, or later to address the synthetic PFA implementation issue.

Note: Upgrading to the later controller firmware can cause an increase in drive failures due to PFAs. Hence, the counters now are being implemented upon encountering (SK): medium type errors.

New IBM System Storage N series SnapManager SharePoint features

Information

SnapManager SharePoint (SMSP) FileShare Connector, Archive Manager, and Storage Manager improve the integration between N series systems and Microsoft™ SharePoint environments. These tools allow SharePoint administrators to improve the total cost of ownership of their storage hardware, and improve efficiency in the SharePoint environment.

The following new IBM® System Storage® features are available for select N series machines:

  • SMSP FileShare Connector helps save space on primary SQL Server storage by avoiding the need to bring binary large object (BLOB) data into the SQL content database before externalizing the data. It also allows the bulk migration of unstructured data within SharePoint environments.
  • SMSP Storage Manager helps optimize SQL Server resources within SharePoint environments. This assists with compliance requirements for content lifecycle management, and allows customers to centrally manage data externalization policies.
  • SMSP Archive Manager allows the movement of older SharePoint data to cheaper, lower tier storage for long-term data retention. The data can be recalled when needed, saving storage space on the higher tier, main SharePoint storage devices, helping reduce the total cost of ownership of SharePoint environments with an integrated archival solution.

These new features provide improved integration with the SnapManager infrastructure in SharePoint environments. They offer flexibility in system maintenance solutions, and help reduce the overall cost of ownership.

See more details here

IBM DS Storage Manager version 10.84.x5.36

ibm-maintenance

This refresh pack will update the IBM DS Storage Manager software to version 10.84.x5.36. This version is required for controller FW 7.8x

See the OS dependent Packages here:

IBM DS Solaris x86 Storage Manager version 10.84.x5.36

IBM DS MacOS Storage Manager version 10.84.x5.36

IBM DS Solaris SPARC Storage Manager version 10.84.x5.36

IBM DS VMware Storage Manager version 10.84.x5.36

IBM DS HPUX IA64 Storage Manager version 10.84.x5.36

IBM DS Linux (x86_64 only) Storage Manager version 10.84.x5.36

IBM DS Linux (x86 only) Storage Manager version 10.84.x5.36

IBM DS HPUX PA RISC Storage Manager version 10.84.x5.36

IBM DS Linux on Power Storage Manager version 10.84.x5.36

IBM DS Windows (x64) Storage Manager version 10.84.x5.36

IBM DS AIX Storage Manager version 10.84.x5.36

IBM DS Windows (x86) Storage Manager version 10.84.x5.36

IBM DS3500/DCS3700 Controller firmware version 7.84.46.00 code package

ibm-maintenance

The 7.8x.xx.xx release contains significant new function in addition to firmware fixes. It will also change the look and feel of the Storage Manager GUI being used to manage the subsystems running 7.8x.xx.xx controller firmware. Please review the Readme and product documentation before installing this firmware since once it is installed it will not be possible to return to a prior firmware level (7.7x or earlier).

Get the Package here and see the Readme here

IBM DS5000 Controller firmware version 7.84.46.00 code package

ibm-maintenance

The 7.8x.xx.xx release contains significant new function in addition to firmware fixes. It will also change the look and feel of the Storage Manager GUI being used to manage the subsystems running 7.8x.xx.xx controller firmware. Please review the Readme and product documentation before installing this firmware since once it is installed it will not be possible to return to a prior firmware level (7.7x or earlier).

Get the Package here and see the Readme here

IBM DS Storage Manager Refresh Pack 10.83.x5.23

IBM DS HPUX IA64 Storage Manager version 10.83.x5.23 – Get the package here (This version is required for controller FW 7.8x.)

IBM DS HPUX IA64 Storage Manager version 10.83.x5.23 – Get the package here (This version is required for controller FW 7.8x.)

IBM DS Linux (x86 only) Storage Manager version 10.83.x5.23 – Get the package here (This version is required for controller FW 7.8x.)

IBM DS Linux on Power Storage Manager version 10.83.x5.23 – Get the package here (This version is required for controller FW 7.8x.)

IBM DS MacOS Storage Manager version 10.83.x5.23 – Get the package here (This version is required for controller FW 7.8x.)

IBM DS HPUX PA RISC Storage Manager version 10.83.x5.23 – Get the package here (This version is required for controller FW 7.8x.)

IBM DS IBMi Storage Manager version 10.83.x5.23 – Get the package here (This version is required for controller FW 7.8x.)

IBM DS Solaris x86 Storage Manager version 10.83.x5.23 – Get the package here (This version is required for controller FW 7.8x.)

IBM DS Linux (x86_64 only) Storage Manager version 10.83.x5.23 – Get the package here (This version is required for controller FW 7.8x.)

IBM DS Windows (x86) Storage Manager version 10.83.x5.23 – Get the package here (This version is required for controller FW 7.8x.)

IBM DS Solaris SPARC Storage Manager version 10.83.x5.23 – Get the package here (This version is required for controller FW 7.8x.)

IBM DS VMware Storage Manager version 10.83.x5.23 – Get the package here (This version is required for controller FW 7.8x.)

 

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